PRIVACY POLICY
Last updated March 30, 2026
This Privacy Notice for Omnipayusa ("we," "us," or "our"), describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
- Visit our website at https://omnipayusa.creditcard or any website of ours that links to this Privacy Notice
- Use our client portal and connected reporting tools, including social media analytics and reporting features
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at emailus@omnipayusa.com.
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by using our table of contents below.
What personal information do we process? We may process personal information depending on how you interact with us and the Services, including when you connect social media accounts such as Facebook, Instagram, TikTok, and other platforms for analytics and reporting.
Do we process any sensitive personal information? We do not process sensitive personal information unless specifically required by law or explicitly provided for a permitted purpose.
Do we collect any information from third parties? We may receive account and analytics information from third-party platforms that you choose to connect to our Services, such as Meta platforms and TikTok.
How do we process your information? We process your information to provide analytics dashboards, reporting, campaign insights, account management, customer support, security, fraud prevention, and compliance with law.
How can you delete connected social media data? You may disconnect your social media accounts through the relevant platform settings or contact us to request deletion of connected account data. See the section titled HOW CAN YOU DELETE YOUR CONNECTED SOCIAL MEDIA DATA?.
TABLE OF CONTENTS
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, register for access to our portal, request support, connect third-party accounts, or otherwise contact us.
Personal Information Provided by You. The personal information we collect may include the following:
- names
- email addresses
- phone numbers
- business name
- account login details you choose to provide to our portal
- support communications and uploaded materials
Sensitive Information. We do not process sensitive information unless specifically required by law or voluntarily supplied for a permitted and necessary purpose.
Social Media Account Integration
In order to provide our social media management, analytics, and reporting services, we may allow you to connect your social media accounts, including but not limited to Facebook, Instagram, TikTok, and other platforms ("Social Media Accounts"), to our portal.
When you choose to connect your Social Media Accounts, you authenticate directly with the relevant platform, such as Facebook Login or other authorization tools. We do not ask you to provide us with your password for those third-party services directly. Instead, the relevant platform provides us with authorized access tokens or similar credentials needed to retrieve permitted information through its API.
Depending on the platform and the permissions you approve, we may receive:
- account profile information, such as account name, page name, username, and profile image
- page, profile, or account insights, such as reach, impressions, engagement, follower counts, and audience metrics
- content performance information, such as post metrics, comments, likes, shares, views, and related reporting data
- advertising and campaign performance data, if applicable and authorized by you
- business account identifiers and related metadata needed to display connected reporting inside our portal
We use this information solely to provide our Services, including analytics dashboards, performance reporting, social media management support, campaign review, and client-facing reporting inside the OmniPayUSA portal.
We do not sell your connected social media data. We do not use it for unrelated purposes. Access is limited to what is reasonably necessary to operate, maintain, secure, and improve our Services, and to serve you as our client.
You may disconnect your Social Media Accounts at any time through the settings of the relevant platform or by contacting us. Once disconnected, we will no longer retrieve new information from that platform unless you reconnect it.
Our use of data obtained from Meta platforms, including Facebook and Instagram, is subject to the applicable Meta Platform Terms and Developer Policies. Our use of data obtained from TikTok or other platforms is subject to their respective developer, platform, and API policies.
Information Automatically Collected
We may automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser characteristics, operating system, referring URLs, device name, country, location, and information about how and when you use our Services.
Google API
Our use of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To provide analytics and reporting services. We process connected social media account data to display analytics dashboards, performance metrics, and related reporting features inside our portal.
- To support social media management services. We may process authorized platform data to assist with campaign analysis, optimization insights, and account-level reporting.
- To manage user accounts. We may process your information so you can create, access, and maintain your client portal account.
- To respond to inquiries and provide support. We use your information to assist with service requests and troubleshooting.
- To determine the effectiveness of our marketing and promotional campaigns. We may process your information to better understand how to provide marketing and promotional campaigns that are most relevant to you.
- To maintain security and prevent fraud. We may process your information to protect the integrity of our Services.
- To comply with legal obligations. We may process your information when required by applicable law, regulation, or lawful request.
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may share your personal information in the following situations:
- Service Providers. We may share information with vendors, hosting providers, analytics tools, contractors, and technical service providers that help us operate our portal and provide our Services, subject to appropriate contractual restrictions.
- Connected Platform Providers. When you choose to connect social media accounts, information may be exchanged with Meta, TikTok, and other authorized third-party platforms as necessary to authenticate, maintain, and support those integrations.
- Business Transfers. We may share or transfer your information in connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
- Legal Compliance. We may disclose information when required to do so by law or when we believe disclosure is necessary to protect rights, safety, property, or compliance obligations.
In Short: We may use cookies and similar tracking technologies to collect and store your information.
We may use cookies and similar technologies to maintain the security of our Services, prevent crashes, fix bugs, save your preferences, support user sessions, improve functionality, and analyze usage of our portal and website.
Google Analytics
We may use Google Analytics or similar tools to understand how users interact with our Services. You can opt out of Google Analytics using the Google opt-out tools and settings made available by Google.5. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will keep your personal information only for as long as necessary to provide the Services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.
Connected social media account data and related reporting information may be retained for as long as your account remains active, as long as necessary to provide contracted reporting services, or as otherwise required for legitimate business, contractual, or legal purposes. When we no longer have an ongoing legitimate business need to process your personal information, we will delete, anonymize, or securely store it until deletion is possible.
6. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through appropriate organizational and technical security measures.
We have implemented reasonable technical and organizational security measures designed to protect the security of personal information we process. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.
7. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit, or market to children under 18 years of age. If you believe we have collected personal information from a child under 18, please contact us at emailus@omnipayusa.com.
8. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: Depending on your location, you may have certain rights regarding your personal information.
Depending on applicable law, you may have rights to access, correct, delete, or request a copy of your personal information, as well as rights to withdraw consent where processing is based on consent.
Withdrawing your consent
If we rely on your consent to process personal information, you may withdraw that consent at any time by contacting us using the details in the section below titled HOW CAN YOU CONTACT US ABOUT THIS NOTICE?. This will not affect the lawfulness of processing before withdrawal.
If you have questions or comments about your privacy rights, you may email us at emailus@omnipayusa.com.
9. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature. Because there is not yet a uniform technology standard for recognizing and implementing DNT signals, we do not currently respond to them.
10. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
If you are a resident of certain US states, you may have the right to request access to and receive details about the personal information we maintain about you, correct inaccuracies, obtain a copy of, or delete your personal information, subject to applicable law.
Categories of Personal Information We Collect
| Category | Examples | Collected |
|---|---|---|
| Identifiers | Name, email, phone number, account name, username, business name, profile identifiers | YES |
| Internet or similar network activity | Usage data, analytics, portal activity, device/browser information | YES |
| Commercial information | Service subscription details, client reporting history, transaction-related service records | YES |
| Professional information | Business account roles, business contact details, company pages or business assets connected to the portal | YES |
| Social media analytics and connected account data | Page insights, performance metrics, connected account metadata, campaign analytics | YES |
| Sensitive personal information | Sensitive categories under applicable law | NO, unless specifically required and legally permitted |
How to Exercise Your Rights
To exercise your privacy rights, you may contact us by email at emailus@omnipayusa.com or by using the contact details at the bottom of this document.
11. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws and platform requirements.
We may update this Privacy Notice from time to time. The updated version will be indicated by the revised date at the top of this Privacy Notice.
12. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at emailus@omnipayusa.com or contact us by post at:
Omnipayusa
Riverview, FL 33569
United States
13. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, details about how we process it, correction of inaccuracies, or deletion of your personal information, subject to applicable law. To request to review, update, or delete your personal information, please email us at emailus@omnipayusa.com.
In Short: You may remove access at the platform level or request deletion from us directly.
If you connected your Facebook, Instagram, TikTok, or other social media account to our Services and would like us to delete data associated with that connection, you may do any of the following:
- disconnect the account through the relevant platform's settings or security tools
- revoke the app or integration permissions from your Facebook, Instagram, TikTok, or other connected platform account
- email us at emailus@omnipayusa.com with the subject line: Social Media Data Deletion Request
In your request, please include enough information for us to identify your account, such as your name, business name, email address associated with your portal account, and the connected social media platform you want removed.
Upon receipt of a verified request, we will take reasonable steps to delete or de-identify connected social media data in our systems, except where retention is required for legal, security, fraud-prevention, backup, dispute-resolution, or compliance reasons.
Removing the connection from the third-party platform may stop future data sharing, but it may not automatically delete historical data already stored in our systems. If you would like historical connected data deleted from our systems as well, please contact us directly at emailus@omnipayusa.com.
This section is intended to serve as our platform data deletion instructions for connected social media integrations, including Meta platform integrations where applicable.
SMS Communications Policy
When you provide your mobile phone number and opt in to receive text messages from OmniPayUSA, you consent to receive SMS communications related to your inquiry, account updates, appointment reminders, service notifications, and occasional promotional messages.
Message frequency may vary. Message and data rates may apply. You can opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly through our website.
We do not share, sell, rent, or disclose your mobile opt-in data or consent with third parties for their marketing purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Mobile information and SMS opt-in consent will not be shared with third parties or affiliates for marketing or promotional purposes.Your information is collected and used in accordance with this Privacy Policy to provide our services, respond to inquiries, and improve your customer experience.
14. HOW CAN YOU DELETE YOUR CONNECTED SOCIAL MEDIA DATA?