Privacy Policy

1. Information We Collect

We collect personal information that you voluntarily provide when you contact OmniPayUSA, request a setup review, ask about payment processing, request support, use our website, or communicate with our team.

Information we may collect includes:

• Name
• Business name
• Email address
• Phone number
• Business type
• Estimated processing volume
• Information about your payment processing, POS, website, marketing, or business service needs
• Support requests and communications you send to us
• SMS opt-in status, opt-in source, opt-in date/time, and consent records when applicable

We may also collect limited technical information when you use our website, such as browser type, device information, pages visited, referring URLs, and general usage activity.

2. How We Use Information

We use the information we collect to:

• Respond to your inquiries
• Help you evaluate payment processing, POS systems, gateways, websites, marketing tools, funding options, or related business services
• Schedule appointments and follow up on service requests
• Provide account setup, onboarding, training, support, and service updates
• Send SMS communications only when you have provided consent where required
• Improve our website, services, customer experience, and support process
• Maintain records for business, compliance, security, and legal purposes
• Protect against fraud, unauthorized access, misuse, or security issues

3. How We Share Information

OmniPayUSA does not sell personal information. We may share information only when needed to operate our business, provide requested services, comply with legal obligations, prevent fraud, or support a transaction or service relationship.

We may share limited information with:

• Payment processors, gateway providers, POS partners, software providers, or service partners needed to review or support your requested service
• Technology vendors that help us host, secure, maintain, or improve our website and business systems
• Professional advisors, compliance providers, or legal authorities when required by law or necessary to protect rights, safety, or security
• Successor organizations in connection with a merger, acquisition, financing, or sale of business assets, subject to appropriate privacy protections

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to help the website function, improve performance, understand general usage, prevent abuse, and support security.

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

5. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including customer support, business records, compliance, fraud prevention, dispute resolution, legal obligations, and service administration.

SMS consent records may be retained as needed to document compliance with messaging rules, opt-in requirements, opt-out requests, and customer communication preferences.

6. Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information. However, no website, electronic system, or method of transmission is completely secure. We cannot guarantee absolute security.

7. Privacy Rights and Choices

Depending on your location, you may have rights to access, correct, update, delete, or request a copy of certain personal information. You may also ask questions about how we use your information.

To make a privacy request, email us at emailus@omnipayusa.com.

You may opt out of SMS messages at any time by replying STOP to any message.

8. Connected Services and Social Media Data

If you use OmniPayUSA services that connect to social media, analytics, reporting, advertising, Google, Meta, TikTok, or other third-party platforms, we may receive only the information you authorize through those platforms.

We use connected account information only to provide the requested service, such as reporting, analytics, account management, campaign support, or customer support. We do not sell connected account data.

You may disconnect third-party platform access through the relevant platform settings or contact us to request assistance.

10. Children’s Privacy

OmniPayUSA does not knowingly collect personal information from children under 13. Our services are intended for businesses and adults. If you believe a child has provided personal information to us, please contact us so we can review and delete the information if required.

11. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be identified by the “Last updated” date at the top of this page.

12. Contact Us

If you have questions about this Privacy Policy, SMS communications, or your privacy choices, contact us:

• Business: OmniPayUSA
• Email: emailus@omnipayusa.com
• Phone/Text: (813) 464-5100
• Location: Tampa Bay, Florida
• Website: https://omnipayusa.creditcard/